Privacy Policy
Effective Date: [March 5, 2026]
GENERAL
Caudill & McNeight Orthodontics has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices and outlines the rules and regulations for the use of this website: www.321orthodontics.com/
By accessing this website, you accept these terms and conditions. Do not continue to use www.321orthodontics.com/ if you do not agree to all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person logging on to this website and compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us” refers to Caudill & McNeight Orthodontics.
NOTICE OF PRIVACY PRACTICES – PROTECTED HEALTH INFORMATION
Caudill & McNeight Orthodontics is a Covered Entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). We are required by law to maintain the privacy and security of your Protected Health Information (“PHI”) and to provide you with notice of our legal duties and privacy practices.
We are required to follow the duties and privacy practices described in this Notice and to notify you if a breach occurs that may have compromised the privacy or security of your information.
How We Use and Disclose Your PHI
We may use and disclose your PHI for treatment, payment, and health care operations, including:
- Sharing information with your general dentist or other providers involved in your care
- Billing your insurance carrier
- Operating and managing our practice
We may also disclose your PHI when required by federal, state, or local law, or for public health, health oversight, judicial, law enforcement, or safety purposes as permitted by law.
Uses and disclosures not described in this Notice will be made only with your written authorization. You may revoke your authorization at any time in writing.
SPECIAL PRIVACY PROTECTIONS FOR CERTAIN HEALTH INFORMATION
Some health information is subject to additional federal and state confidentiality protections, including certain records related to substance use disorder (SUD) diagnosis, treatment, or referral.
If we receive or maintain this type of information, we will comply with all applicable federal confidentiality requirements, including 42 CFR Part 2.
These records may not be used or disclosed without your written consent unless otherwise permitted by law. Any disclosure made with your consent may be subject to restrictions on redisclosure under federal law.
Federal law generally prohibits the recipient of SUD information from redisclosing it unless expressly permitted by the patient’s written consent or as otherwise allowed by law.
IP ADDRESSES AND COOKIES
We employ the use of cookies. By accessing Caudill & McNeight Orthodontics, you agree to use cookies in accordance with this Privacy Policy. We use your IP address to help diagnose problems with our server and to administer our website.
Cookies may also be used by third-party analytics or advertising partners to improve website functionality, measure performance, and deliver relevant advertising.
LICENSE
Unless otherwise stated, Caudill & McNeight Orthodontics and/or its licensors own the intellectual property rights for all material on this website.
PERSONAL INFORMATION & MESSAGING PROGRAMS
Our site uses a variety of feedback and/or registration forms which require users to provide contact information.
We collect various types of information, including but not limited to your name, email address, phone number, insurance information, and payment information. This information is used to provide care, coordinate treatment, and communicate with you regarding your or your family member’s orthodontic care.
We may share your PHI with third-party service providers (“Business Associates”) who perform services on our behalf such as billing companies, IT providers, secure messaging platforms, website hosting services, and practice management systems. All Business Associates are contractually required to safeguard your information in compliance with HIPAA.
We do not sell your Protected Health Information and we do not use or disclose your PHI for marketing purposes without your written authorization, except as permitted by law.
Contact information from forms may also be used to send information about our practice, services, and scheduled events. You may opt out of these communications at any time.
Text Messaging Communications
By becoming a patient at Caudill & McNeight Orthodontics, you may opt to receive text messages as part of our services. These may include appointment reminders, care instructions, billing notifications, and limited marketing communications.
While we implement safeguards to protect your information, SMS and MMS messaging are not always fully secure. By opting in, you acknowledge and accept this risk.
Message and data rates may apply. You may opt out at any time by replying STOP to any message or contacting our office directly at (321) 259-3237.
For assistance, you may reply HELP or contact us at (321) 259-3237.
Carriers are not liable for delayed or undelivered messages.
LINKS
This site may contain links to other websites. Caudill & McNeight Orthodontics is not responsible for the privacy practices or content of those external sites.
SECURITY
This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control.
We maintain administrative, technical, and physical safeguards designed to protect your PHI in accordance with federal and state law.
In the event of a breach involving your unsecured PHI, we will notify you as required by HIPAA.
YOUR RIGHTS UNDER HIPAA
You have the right to:
- Inspect and obtain a copy of your PHI
- Request an amendment to information you believe is incorrect or incomplete
- Request restrictions on certain uses or disclosures of your PHI
- Request confidential communications in a specific manner or at a specific location
- Receive an accounting of certain disclosures of your PHI
- Receive a paper copy of this Notice at any time
- You may also request access to this Notice electronically
CHOICE / OPT-OUT
Our site provides users the opportunity to opt out of receiving communications from us at any time.
COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against for filing a complaint.
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/
CONTACTING THE WEBSITE
If you have any questions about this privacy statement or your rights, please contact:
Caudill & McNeight Orthodontics
Ph: (321) 259-3237
385 Pineda Ct, Ste 100, Melbourne, FL 32940
www.321orthodontics.com/